Backups (cloud)

Description of our backup methods for the cloud solution

• Each client environment is backed up daily for a rolling 7-day period.
• The backup is encrypted and stored off-site in our backup environment at a second hosting provider.
• The backup is also copied to the Alma datacenter weekly.
• Backups are regularly tested to ensure their restore capability.
• In addition to this backup system, we have a Disaster Recovery Plan (DRP) that guarantees your platform will be back up and running in less than 4 hours.

Updated on: 01/06/2026