Features

• Introduction to Non-Conformity Management

  Objectives The non-conformity management module is a web solution offering: Control of the internal, external, supplier non-conformity management process. Traceability of records. Access security and procedure compliance. Simplified steering and monitoring of non-conformities. Simplified diagram The Non-conformity process allows you to manage your malfunctions. Here is the diagram representing the different steps of a Non-conformity. (https://storage.crisp.chat/users/helpdFew readers

• Non-conformity circuit diagram

  The Non-conformity process allows you to manage your malfunctions. Here is the diagram representing the different steps of a Non-conformity. Circuit diagram Note that the role for the analysis step is now a parameter (it can therefore be assigned to ACResponsableQualite, for example - identical to the role of the last step)Few readers

• The Non-Conformity Process

  Introduction The non-conformity process is triggered either from a tile or from the QMS steering page Note: The configuration of visible fields (read-only or mandatory) is defined during the solution configuration. Some fields present in the example below may therefore differ from your application. The non-conformity process consists of 4 steps: The declaration The analysis The action plan The evaluation / closure Declaration of a non-conformity The creation of a newFew readers

• Management and monitoring of non-conformities

  Introduction The module offers specific pages for NC monitoring and steering. The SMQ steering provides a synthetic view of NCs in progress The NC list provides a table of all non-conformities. SMQ Steering The steering page ("NC" tab) displays different information concerning Non-Conformities. Example of an NC home page: Left panel: The left panel offers NCs (in prFew readers

Administration

• Roles and authorizations for non-conformities

  The roles The NC module offers 4 default roles: The authorizationsFew readers

• Administration of non-conformity referentials

  From the home page, click in the menu on "Administration / Referential management" to expand the menu. This feature allows customization of the form dropdown lists. All application dropdown lists are customizable from the referential manager ). Continuous Improvement CategoryFew readers

• Report customization

  Non-Conformity report customization Report templates are in docx format and are stored in the explorer, in the “Quality Management System/Templates” folder. NC reports can be easily customized by using the following tags in the template document. To ensure proper operation, we recommend copying/pasting the tags to avoid typing errors or incorrect Word encoding List of simple tags that can be placed according to your own layoutFew readers

• Advanced settings for non-conformities

  Administration features are accessible only to users with the "Admin" role The following properties are available for customizing the task list and in emails (in this case the format must be Property:TAG . Example: Property:NCReport ) |Few readers